A Month of Enhanced Stability and Performance
This November, our focus has been on refining platform stability while listening closely to customer feedback. Here’s everything we shipped, from new enhancements to resolved bugs, all aimed at ensuring the best user experience.
Feature update:
Upload Video in Tours
We are excited to introduce a new feature that allows you to upload videos directly from your computer into your tours!
Whether it’s a tutorial, product demo, or any other content, this feature helps you create more engaging and impactful tours.
Start uploading videos today and elevate your tour experience!
Custom Domain
We have improved the custom domain setup process with clear error messages and provided step-by-step guidance for adding TXT records in your DNS settings.
General Fixes
Frieghtify is an online freight rate management platform and their marketing team faced a challenge educating customers on diverse platform features like shipment tracking and invoice management without overwhelming them.
Using Layerpath’s Branched Tours, they created interactive demos with CTAs that let users jump directly to the sections they needed. Customers could quickly access relevant tutorials without navigating from the beginning, saving time and improving their experience.
The result? Higher feature adoption, fewer support queries, and glowing customer feedback. With Branched Tours, they delivered targeted, efficient training that aligned perfectly with Freightify’s mission of streamlining logistics.
Tip of the Month
Enhance your brand’s identity by leveraging Layerpath’s Brand Kit feature to customize your tours. From logo and background to colors, voice, and language, align every detail with your unique brand style. This personalization not only makes your demos visually cohesive but also builds trust and recognition, ensuring a seamless and professional experience for your users.
AppSumo Black Friday Success: A Milestone in Growth!
Our Black Friday deal on AppSumo was a huge success, bringing in nearly 1,500 new customers! This influx of users gave us the opportunity to address bugs, implement valuable product enhancements, and engage in insightful conversations with many of you. Your feedback has been instrumental in shaping our product's direction.
As a team, this experience has been a great learning opportunity, allowing us to grow both as a product and as individuals. We’re excited to continue evolving and improving, and we truly appreciate the support and trust you’ve shown us. Thank you for being part of our journey!
Resources curated for you ❤️
What’s Next in Layerpath?
Our next steps are focused on delivering an even better user experience by prioritizing bug fixes, product enhancements, and providing top-notch customer support. We're committed to fine-tuning Layerpath, ensuring a smoother and more efficient journey for all users. Stay tuned for updates as we continue to evolve and improve!